Information on Protection and Processing of Personal Data

As Rezervem Teknoloji Hizmetleri Anonim Şirketi (hereinafter referred to as "Rezervem"), we sensitively protect the personal data of our customers and fulfill all our obligations as a data controller in accordance with the Personal Data Protection Law No. 6698 (hereinafter referred to as "KVKK") and the European Union General Data Protection Regulation (GDPR).

1- Your Personal Data and Methods of Acquisition

Personal data is any information relating to a specific or identifiable individual. Accordingly, personal data refers to all your information such as your name, surname, address, telephone number, e-mail address, etc. All information you share with us on the phone or in writing or electronically is processed within the scope of KVKK and GDPR.

2- Purpose of Processing Your Personal Data, Under Which Conditions It Can Be Processed and Transfer

As Rezervem,

  • To fulfill our obligations due to the service you have received/will receive,
  • Follow up and organize reservations,
  • To provide relevant services within the scope of the field of activity and to improve the quality of the services provided,
  • To carry out sales, marketing, promotion, advertising and other activities,
  • To inform you about campaigns, innovations and advantages,
  • To inform you about the content, opportunities and innovations regarding the events of supporters and business partners,
  • For the purposes of providing you with the best service, Article 5 of the KVKK and Article 6 of the GDPR,
    • Existence of your explicit consent,
    • Explicitly stipulated in the law,
    • It is mandatory for the protection of the life or physical integrity of the person who is unable to disclose his/her consent due to actual impossibility or whose consent is not legally valid,
    • It is necessary to process personal data of the parties to a contract, provided that it is directly related to the conclusion or performance of the contract,
    • It is mandatory for the data controller to fulfill its legal obligation,
    • It has been made public by the person concerned,
    • Data processing is mandatory for the establishment, exercise or protection of a right,
    • Provided that it does not harm the fundamental rights and freedoms of the person concerned, we collect, record, store, store, maintain, update, organize, transfer and process your information as long as at least one of the processing conditions exists, provided that data processing is mandatory for the legitimate interests of the data controller.

Provided that adequate and effective measures are taken in accordance with the security and confidentiality principles determined in the legislation, your personal data we receive from you through our restaurant, website and other communication facilities; Public institutions or organizations authorized to request this data as required by legal obligation, institutions and business partners at home and abroad that we have contracted due to our activities.

In accordance with the KVKK and GDPR, your personal data processed for the purposes specified in this Clarification Text will be deleted, destroyed or anonymized and will continue to be used by us when the purpose requiring its processing in accordance with Article 7 of the KVKK and Article 17 of the GDPR disappears and / or when the statute of limitations that we are obliged to process your data as Rezervem in accordance with the legislation expires.

3- Your Rights as a Data Owner

As a data subject pursuant to Article 11 of the KVKK and Articles 15-22 of the GDPR,,

  • To learn whether your personal data is being processed,
  • Requesting information if your personal data has been processed,
  • To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
  • To know the third parties to whom your personal data is transferred domestically or abroad,
  • To request correction of your personal data in case of incomplete or incorrect processing,
  • To request the deletion or destruction of your personal data within the framework of the conditions stipulated in Articles 7 and 17,
  • To request notification of the transactions made pursuant to the above two articles to third parties to whom your personal data have been transferred,
  • To object to the occurrence of a result to your detriment by analyzing the processed data exclusively through automated systems,
  • In case you suffer damage due to unlawful processing of your personal data, to demand the compensation of the damage,
  • Exercising your right to data portability,
  • You have the right to object to profiling and automated decision-making processes.
4- Your Right to Apply to Our Company as a Data Owner

You can send us your requests within the scope of your legal rights mentioned in the above article and in accordance with Article 11 of the KVKK and Articles 15-22 of the GDPR by using the contact information on the website, in writing or by using the e-mail address In the application you will make according to Article 5 of the Communiqué on the Procedures and Principles of Application to the Data Controller,

  • Your name, surname and signature if your application is in writing,
  • If you are a citizen of the Republic of Turkey, your Turkish ID number,
  • If you are not a citizen of the Republic of Turkey, your nationality, passport number or ID number, if any,
  • Your residential or workplace address for notification,
  • Your e-mail address, telephone and fax number, if any,
  • The subject of your request must be mandatory.

For more detailed information on the subject, you can review the Personal Data Protection Law No. 6698 and GDPR and visit and websites.


Rezervem Teknoloji Hizmetleri Anonim Şirketi (“Rezervem”)
Address: Merkez Mh. Hasat Sk. No: 52/1 Şişli, İstanbul
Phone: +90 (212) 211 86 44